Who we are

Hello, you have found the privacy policy of KJ Ratcliffe Consultancy. I collect information from you when you register on the site, place an order for a service, subscribe to my newsletter, respond to a survey or quiz or fill out a contact form or purchase form. If you need to find out more, please read the full policy.

Our website address: https://www.kjratcliffeconsultancy.com.

What personal data we collect and why we collect it

Comments

When you leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you are a coaching client: I will collect data about you in the form of your name, email address, Skype account name, home address, and telephone number. The effective collection of these details enables me to provide a cohesive service and to maintain a professional approach.

To improve this website I continually strive to improve our services based on the information and feedback we receive from you. Any of the information we collect from you may be used in one of the following ways:

  • To personalise your experience and improve the service to meet individual needs.
  • To promote a promotion, a survey or give you access to information or access to a quiz and offer feedback.
  • To send periodic emails, process your order and give updates to services and any purchase.
  • To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you signed up to my mailing list via the contact form on my website or Facebook, your email address and name will be stored in an email system I use called Mailer Lite. I will use this information to contact you via Mailer Lite for the purposes of sending you emails and to keep you updated through newsletters and any requests that you have made regarding service provision should you consent to this. I will never share any data with a third party without your consent. If you should purchase any services details will be given of any sharing of data due to a financial transaction.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We implement a variety of security measures to maintain the safety of your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. I do not transfer, sell or trade your personally identifiable information companies. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. I may also receive data from third parties, such as Google Analytics (analytics.google.com) providers like Google based outside the EU, advertising networks such as Facebook based outside the EU, or providers of Payment services such as Paypal, both based outside the EU.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. You can unsubscribe from any email update service by emailing: karen@kjratcliffeconsultancy.com

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Compliant with GDPR – Service available for person’s aged 16 years and over.

The services of KJ Ratcliffe Consultancy are available to any person aged 16 years and over. Where there is a need for consent for access to services for anyone under the age of 18 years, KJ Ratcliffe Consultancy will seek verification from a person with parental responsibility.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

What data breach procedures we have in place

If KJ Ratcliffe Consultancy is notified of a data breach, we will notify all parties affected via email.

Terms and Conditions

Anyone using this website and giving consent to the use of cookies does so with the understanding that KJ Ratcliffe consultancy has enabled SSL and the use of software that has a role to keep the content on this website safe. If you are aware of any issues with your data during and after use of the website please contact karen@kjratcliffeconsultancy.com.

Your Consent

By using our site, you consent to our privacy policy.

If there are any questions regarding this privacy policy you may contact us using the information below.

Telephone: +447534305857

Post:

Karen Ratcliffe, 9 Hollyfields, Winterley, Sandbach, CW11 4NH

Updated: 26th February 2020